Welcome to Active Play! We are committed to providing you with the best shopping experience for all your children’s toys, innovative playthings, novelty items, and gaming accessories. Please take a moment to review our Store Policy to understand our practices regarding purchases, returns, and more.

1. Payment Methods

We offer a variety of secure payment options to make your shopping experience convenient and safe:

• Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.

• PayPal: Secure online payments through PayPal.

• Apple Pay & Google Pay: Fast and secure payments using your mobile devices.

• Other Payment Methods: Additional payment options may be available at checkout.

All payments are processed through Wix.com, ensuring your financial information is protected with industry-standard security measures.

2. Shipping Policy

Please refer to our Shipping Policy for detailed information on order processing, shipping rates, delivery estimates, international shipping, customs and duties, order tracking, and shipping to P.O. Boxes.

3. Returns and Refunds

At Active Play, your satisfaction is our priority. If you are not completely satisfied with your purchase, please review our Return and Refund Policy for information on how to return items, eligibility for refunds, and the process to request a return or exchange.

4. Privacy Policy

Protecting your privacy is important to us. Our Privacy Policy outlines how we collect, use, and safeguard your personal information. We encourage you to read this policy to understand our practices and your rights regarding your data.

5. Product Information

We strive to provide accurate and detailed descriptions of all our products. However, please note that colors may vary slightly due to different monitor settings. If you have any questions about a product, feel free to contact us for more information.

6. Order Accuracy

Please ensure that all information provided during checkout is accurate, including shipping address and contact details. Active Play is not responsible for orders shipped to incorrect addresses provided by the customer.

7. Customer Support

Our dedicated customer support team is here to assist you with any questions or concerns:

• Email: nazaretjen171@gmail.com

• Phone: +1 978-874-1006

• Address:
  NICOLE HALLIWELL & CO. LLC
  4426 NW 20TH AVENUE
  OAKLAND PARK, FL 33309, USA

Feel free to reach out to us during our business hours, and we will be happy to help!

8. Security

We prioritize the security of your personal and financial information. Our website is equipped with SSL encryption to protect your data during transmission. Additionally, our payment gateway complies with the highest security standards to ensure safe transactions.

9. Changes to Store Policy

Active Play reserves the right to update or modify this Store Policy at any time without prior notice. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this page periodically to stay informed about our policies.

10. Governing Law

This Store Policy shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles.

11. Contact Us

If you have any questions or need further assistance regarding our Store Policy, please do not hesitate to contact us:

Email: nazaretjen171@gmail.com
Phone: +1 978-874-1006
Address:
NICOLE HALLIWELL & CO. LLC
4426 NW 20TH AVENUE
OAKLAND PARK, FL 33309, USA